Privacy Policy

For personal data about your own account and use of the Service, Tetri is the data controller. For the contact and company records you upload or research within your workspace("Customer Data"), you are the controller and Tetri acts as your processor, handling that data only on your instructions and as described here and in our Terms.

• Account data — name, email, workspace, role, and authentication credentials.
• Customer Data — the contacts, companies, notes, pipelines, and research you create or import (names, business emails, job titles, LinkedIn/company info).
• Connected mailbox data — if you connect an email account, the messages and metadata needed to surface correspondence with your contacts. We only ingest mail involving people already in your CRM.
• Usage data — feature usage, token consumption, logs, and device/connection information.
• Payment data — processed by Stripe; we do not store full card numbers.

To provide and operate the Service; to run research, enrichment, and AI-assisted features you request; to meter usage and bill you; to secure the platform and prevent abuse; to provide support; and to comply with law.

Where GDPR/UK GDPR applies, we rely on: performance of a contract (to deliver the Service); legitimate interests (operating and securing the platform, and B2B business development, balanced against individuals' rights); consent where required (e.g. connecting a mailbox); and legal obligation.

We share data with vetted service providers who process it on our behalf under data-protection terms:

• Supabase — Database, authentication, and file storage.
• Vercel — Application hosting and delivery.
• Anthropic — AI model provider (research, drafting, scoring).
• Stripe — Payment processing.
• Unipile — Email mailbox connection (read/send on your behalf).
• Trigify — LinkedIn engagement signals and profile enrichment.
• LeadMagic — Business contact email/phone enrichment.
• Brave Search — Web search used during research.

We do not sell personal data.

Our providers may process data outside your country, including the United States. Where required, transfers are covered by appropriate safeguards such as the EU Standard Contractual Clauses.

We keep personal data for as long as your workspace is active and as needed for the purposes above, then delete or anonymize it. You can delete individual records at any time, and deleting your workspace removes its Customer Data.

Subject to applicable law, you may request access to, correction of, deletion of, or a copy of your personal data, and may object to or restrict certain processing. Email jeff@flyte.bio and we will respond within the time the law requires. For Customer Data held on behalf of a workspace, we will refer requests to that workspace (the controller).

We use row-level data isolation between workspaces, encryption in transit, access controls, and reputable infrastructure providers. No system is perfectly secure, but we work to protect your data and will notify you of a qualifying breach as required by law.

We use strictly necessary cookies for authentication and preferences. We do not use advertising cookies.

The Service is for business use and not directed to anyone under 18.

We may update this policy; material changes will be posted here with a new effective date and, where appropriate, in-app notice.

FLYTE Bio, LLC — 611 South DuPont Highway, Suite 102, Dover, DE 19901, USA. Email jeff@flyte.bio.